Privacy Policy

Privacy Policy

Last Updated: April 2026

1. Introduction
Dulcimar Invest LLC FZ is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit www.dulcimarinvest.com or engage with our services. By using this Site, you consent to the practices described in this Policy.

2. Information We Collect
We may collect your full name, email address, phone number, company name, and job title, as well as the content of any enquiries submitted via contact forms. When you visit the Site, we also collect certain information automatically, including your IP address, browser type, pages visited, and device information, through cookies and similar technologies.

3. How We Use Your Information
We use the information we collect to respond to your enquiries, process payments and send confirmations, deliver agreed services, send relevant service-related communications, improve Site functionality, comply with legal and regulatory obligations, and detect and prevent fraud or security issues. We will not use your personal information for any purpose that is incompatible with the purpose for which it was originally collected without your prior consent.

4. Card and Payment Data
All credit and debit card details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties. www.dulcimarinvest.com will not pass any debit or credit card details to third parties. All payment transactions are handled by a secure, PCI-DSS compliant third-party payment gateway and Dulcimar Invest does not have access to your full card details at any point.

5. Data Security
www.dulcimarinvest.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.dulcimarinvest.com cannot guarantee the security of any information that is disclosed online. Our measures include SSL encryption across all pages, secure access-controlled internal systems, and restricted access to personal data on a need-to-know basis.

6. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with trusted third-party providers who assist in delivering our services under strict confidentiality obligations, where required by law or a valid legal process in the UAE, or with your explicit consent.

7. Third-Party Websites
www.dulcimarinvest.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

8. Data Retention
We retain your personal information for as long as is necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. Enquiry and contact data is retained for up to two years from last contact. Client engagement records are retained for up to seven years in line with UAE commercial record-keeping requirements.

9. Your Rights
Depending on your location and applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to object to processing or to receive your data in a portable format. To exercise any of these rights, please contact us at info@dulcimarinvest.com and we will respond in accordance with applicable law.

10. Changes to This Privacy Policy
The Website Policies and Terms and Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.